Information for Approved Centres
ICM will support your Centre in providing appropriate qualifications, enabling your Learners to meet their potential.
The Examinations Team
ICM Examinations Officers, whilst office based, are available between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).
Whenever possible, our Examinations Officers visit the Approved Centres for which they have responsibility, not only to offer guidance and support but, just as importantly, to get to know you and your staff personally.
The Development Team
ICM’s Development Team has a wealth of experience and expertise to best support your Centre in selecting qualifications or units and designing bespoke courses, as well as advising and guiding you to gain the approval you require to deliver ICM qualifications to your Learners.
ICM’s Business Development and Delivery Consultants are local, face-to-face points of contact and are available to advise you in respect of our policies and procedures. Your Business Development and Delivery Consultants are available to support you in all ICM related matters. Visit our Country Contacts page to learn more.
The Centre Approvals Team
In the event that you have not yet become an Approved Centre, our Centre Approvals team lead will liaise with you; supporting and guiding you in the completion of your application.
Our Quality Assurance
ICM’s Quality Assurance Team consists of a pool of Examiners, External Quality Assurers and the Quality and Development Manager. External Quality Assurers can be contacted through the Quality and Development Manager who is available between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).
The Finance Team
Our Bookkeeper will be able to assist you with any financial queries you may have. However, in their absence, you are able discuss your enquiry with Examinations Officers, all of whom are contactable between the hours of 8.30am and 5.00pm GMT Monday to Friday (excluding Public Holidays).
Helpful Downloads
Click the links below to view more information for ICM Approved Centres.