Definition
- Culture of an organisation
- Concept of a health and safety culture
Correlation between culture and performance in health and safety
- First impressions
- Recognising an organisations approach
Indicators of a health and safety culture
- Accidents
- Absenteeism
- Sickness rates
- Staff turnover
- Compliance with rules and procedures
- Complaints about working conditions
Factors promoting a negative health and safety culture
- Periods of change
- Uncertainty (Maslow’s Hierarchy of needs)
- Management decisions
Internal and external influences
- Management commitment
- Timescale pressure
- Communication
- Competence
- Employee representation
- Social expectations
- Legislation and enforcement
- Insurance companies
- Trade unions
- The economy
Human behaviour
- The individual and their role
- Attitude, ability and motivation
- Perception of risk
- Errors
- Violations
- Age and experience
- Peers
Implementing cultural change
- Management commitment
- Personnel competence
- Effective communication
- Training
- Penalties and discipline
Example Candidate Response Booklet
Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).
