Institute of Commercial Management | Qualification Subject

Organisational Development

ICM Professional Diploma Unit

Organisational Development aims to equip Learners with the ability to understand approaches and practices used in organisational development, leadership, management and the emerging digital trends to support organisational development.

Main Topics of Study:

Organisational performance 

  • Organisational stewardship
  • Organisational development theory
  • ~Diagnosis of organisational issues 
  • ~Action planning
  • ~Action implementation
  • ~Review and evaluation
  • Using data in organisational governance 
  • ~Qualitative and Quantitative methods of data collection
  • ~Accuracy, consistency and reliability of data 
  • Unique organisational challenges
  • ~Leadership and management
  • ~Commercial accountabilities
  • ~Ambiguity
  • ~Brand perception

Management

  • Management approaches
  • Building effective teams
  • Improving business operations
  • Managing difficult conversations
  • Measurement of managerial capabilities
  • Improving managerial skills 

Leadership 

  • Leadership approaches
  • ~Authoritarian leadership (autocratic) 
  • ~Participative leadership (democratic) 
  • ~Delegative leadership (laissez-faire) 
  • ~Transactional leadership (managerial) 
  • ~Transformational leadership (visionary)
  • Leadership development strategies
  • Improving leadership abilities

Digital transformations in organisational development 

  • Planning and implementation
  • Tracking and measuring
  • Reviewing and evaluating digital transformations

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Beardwell, J. &. Thompson, A. (2017). Human Resource Management: A Contemporary Approach, 8th ed. London :FT Publishing International.

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Armstrong, M., & Taylor, S. (2020).  Armstrong's Handbook of Human Resource Management Practice. 15th ed. London: Kogan Page Publishers.

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Noe, R et. Al. (2020). Fundamentals of Human Resource Management. 8th ed. New York: McGraw

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Yukl, G. (2019). Leadership in Organisations Global Edition. 9th ed. Pearson

[Available here]

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Rees, G., and Smith, P. (2017) Strategic Human Resource Management: An International Perspective. 2nd Edition. SAGE publications.

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Chamorro-Premuzic, T. (2021). The Essential Components of Digital Transformation. Harvard Business Review 23 November 2021

[Available here]

Indicative Text:

Alternative Text and Further Reading: