Food & Beverage Management

Introduction to Food and Beverage Management

• Standard industrial classification
• Sectors of food and beverage outlets
• Cost and marketing orientation
• The food and beverage function
• The food and beverage function in context
• Food and beverage management
• Responsibilities of food and beverage management
• Constraints to food and beverage management

Food and Beverage Outlets

• Commercial sector
• Subsidised or welfare sector

The Meal Experience

• Food and drink
• Variety in menu choice
• Level of service
• Price and value for money
• Interior design
• Atmosphere and mood
• Expectation and identification
• Location and accessibility
• Food and beverage service employees
• Trends in eating out

Food Menus and Beverage Lists

• Basic menu criteria
• Types of food menu
• The contents of food menus
• Beverage menus/lists
• Menu merchandising

An Overall View of Food and Beverage Control

• The objectives of food and beverage control
• Special problems of food and beverage control
• The fundamentals of control
• The reality of control

Financial Aspects

• Types of budget
• Basic stages in the preparation of budgets
• Welfare operations
• Costs, profits and sales
• Break even analysis
• Pricing considerations
• Menu pricing

Purchasing

• The main duties of the purchasing manager
• The purchasing procedure
• The selection of a supplier
• Aids to purchasing
• The purchasing of foods
• Purchasing specifications for food
• The purchasing of beverages
• Purchase specifications for beverages

Receiving, Sorting and Issuing

• Receiving of food
• Sorting and issuing of food
• Stocktaking of food
• Receiving of beverages
• Sorting and issuing of beverages
• Stocktaking of beverages

Food and Beverage Production

• Planning of food service facilities
• Food and beverage production methods

Food and Beverage Service Methods

• Food service methods
• Classification of food service methods
• A development of the classification of catering operations
• Beverage service methods
• Classification

Food and Beverage Production Control

• Food production control
• Beverage production control

Food Controlling

• The essentials of a control system
• Calculation of food cost
• Methods of food control
• Food control checklist

Beverage Control

• Calculation of beverage cost
• Methods of beverage control
• Control checklist

Revenue Control – Control Systems – Operating Ratios

• Manual systems
• Machine systems
• Operating yardsticks used in controlling

Food and Beverage Management in Fast Food and Popular Catering

• Basic policies – financial, marketing and catering
• Control and performance measurement

Food and Beverage Management in Hotels and Quality Restaurants

• Basic policies – financial, marketing and catering
• Control and performance measurement

Food and Beverage Management in Function Catering

• Basic policies – financial, marketing and catering
• Control and performance measurement