Introduction
- Employment relationship
- Defining employment relations
- Regulation and contract
- Fairness and psychological contract
The Main Players
- Role of trade unions
- The employer
- The state
- Other parties
Theories of Employment Relations
- The underpinning of the term
- Approaches: organisations – unitarism, pluralism and radical
- Approaches to employment relations
- Feminism, postmodernism, critical studies
Employment Relations and HRM
- Origins of industrial relations and move to employment relations
- Challenges and changes
Local, National and Global Effects
- Globalisation
- PESTLE and ER
- Capitalism, labour markets, ownership
- Diversity, migration, EU, international institutions
Power and Authority
- Power, authority, cooperation and compliance
- Governance and legitimacy
- Management control
Employee Involvement
- Communication
- Definitions and legislation regarding involvement and participation
- Constraints and opportunities
- Collective bargaining
- The bargaining process
- Non-union firms
Employee Engagement
- Definitions, origins and measurements of employee engagement
- Work practices
- Organisational commitment
- Employee health and well-being
- Performance and employee engagement
- Non-union firms
Pay and Reward
- Pay determination
- Reaching pay awards
- Incentives and rewards – individual and collective systems
Discrimination, Difference and Diversity
- Forms of discrimination and reasons for
- Employment law
- Policies and practices
- Trade unions and equality
- Non-union firms
Discipline and Grievance
- Causes of grievance
- Disciplinary policies and procedures
- Dismissal
- Dealing with grievance including bullying and harassment
- The legal aspects and the HR, manager and TU role
Conflict/Dispute Resolution
- Behaviours and industrial sanctions
- Managing conflict
- Third party conciliation
- Legislation including tribunals
Downsizing/Redundancy
- Definitions
- Flexibility and job security
- The legal aspects
- Collective redundancy consultation
- Dismissal and redundancy agreements
- Negotiation redundancy agreements
- Managing ‘survivor’ syndrome and the role of the trade union
Example Candidate Response Booklet
Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).
