Institute of Commercial Management | Qualification Subject

Employee Management

ICM Professional Diploma Unit

Employee Management aims to equip learners with an understanding of employee rights, employment law, performance management, employee reward schemes, employee engagement and the strategic organisational significance in attaining organisational objectives.

Main Topics of Study:

Strategic talent management and workforce planning

  • Talent management
  • ~Overall business performance
  • ~Role management
  • ~Employee competencies
  • ~Goal setting and tracking 
  • ~Employee retention
  • Employee motivation and talent management
  • Workforce planning
  • ~Strategic resourcing
  • ~Recruitment and selection
  • ~Resourcing practice
  • Workforce planning and organisational strategy
  • Human Resource Information System and HR Data Analytics
  • Performance management
  • ~Theories of performance management
  • ~Principles of effective performance management
  • ~Measuring performance

Reward for performance and contribution

  • Reward principles
  • The psychological contract
  • Approaches to reward management
  • Importance to organisational culture and performance management
  • Reward policy and packages

Equality, diversity and inclusion

  • Social justice case for equality, diversity and inclusion
  • Promotion and delivery of equality, diversity and inclusion in the workplace
  • Equality, diversity and inclusion good for individuals and businesses

Well-being at work

  • Types of wellbeing
  • ~Mental wellbeing
  • ~Physical wellbeing
  • ~Social wellbeing
  • ~Financial wellbeing
  • Managing mental health in the workplace
  • ~Promoting wellbeing for all staff
  • ~Understanding the causes of work-related mental health problems
  • ~Support for staff who are experiencing mental health problems

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Armstrong, M., & Taylor, S. (2020).  Armstrong's Handbook of Human Resource Management Practice. 15th ed. London: Kogan Page Publishers.

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Armstrong, M., & Taylor, S. (2014).  Armstrong's Handbook of Human Resource Management Practice. 13th ed. London: Kogan Page Publishers. 

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Beardwell, J. &. Thompson, A. (2017). Human Resource Management: A Contemporary Approach, 8th ed.

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Noe, R et. Al. (2020). Fundamentals of Human Resource Management. 8th ed. New York: McGraw

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Armstrong, M. and Baron, A. (2005) Managing performance: performance management in action. London: CIPD.    

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Fombrun, J. C. and Devanna, A. M. and Tichy, M. N. (1985) Strategic Human Resource management. John Wiley & Sons

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Rees, G., and Smith, P. (2017) Strategic Human Resource Management: An International Perspective. 2nd Edition. SAGE publications.

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Ozbilgin, M. & Chanlat, J-F. (2017). Management and Diversity: Perspectives from Different National Contexts. Emerald Publishing 

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Coursera (2023). What is An HRIS? Get Familiar With Human Resource Systems. Available here (Assessed: 22 November 2023)

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Vulpen, E. (2023). What is HR Analytics? All you need to know to get started. Available here (Assessed: 22 November 2023)

Indicative Text:

Alternative Text and Further Reading: