Business Functions aims to equip Learners with an understanding of the interrelationship between business functions.
Main Topics of Study:
The People Management Function
- Understanding Individual Behaviour
- Strategic Management
- ~Managers as decision makers
- ~Managers as leaders
- ~Tools and Techniques
- Managing Teams
- ~Managing Operations
- ~Managing Communications
- The functions of the personnel department and a personnel policy
- ~Employee records
- ~The remuneration of staff
- ~Promotion, transfer, termination and dismissal
- ~Industrial relations practice
- ~Talent management cycle
- ~Human resource planning and human resource management
The Purchasing and Production Functions
- The nature of purchasing
- The role of the purchasing department
- Purchasing department procedures
- ~Inventory control
- ~Stores control
- ~Economic order quantity
- The production process
- ~Types of production
- ~Costing of production
- ~Production administration
- Site selection
- Factory planning
- Plant and equipment
- Materials and materials handling
- Maintenance and production
- Computer-Aided Design (CAD) Computer-Aided Manufacturing (CAM) and Computer-Aided Manufacture (CIM)
- Work study
The Research and Development Function
- The functions of the research and development department
- Conducting research
- Problem-based research
- Emergent research
- Applied research and development
- Patents, trademarks and service marks
The Marketing Function
- Marketing philosophies
- Market analysis and research
- Promotion, publicity and public relations
- Pricing policy
- Credit control
- Sales administration
- Transport and distribution (logistics)
- Export marketing
Example Candidate Response Booklet
Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).
