Institute of Commercial Management | Qualification Subject

Training & Development

Main Topics of Study

Designing, Delivering and Evaluating Training and Development

  • Introduction and overview

Individual and Collective Learning

  • Defining learning
  • Learning theory
  • Collective learning
  • Workplace learning

External and Internal Context

  • External and internal context
  • ICT developments
  • Barriers, inhibitors and facilitators of training and development

Establishing Learning Needs

  • Learning needs analysis and employee development
  • Training and development needs analysis
  • Data sources
  • Current practice, implication and limitations

Designing Learning Interventions

  • Defining learning
  • The organisational perspective
  • The learner perspective
  • The designer’s perspective
  • Designing learning

Delivering and Facilitating Learning

  • Definitions
  • Coaching and mentoring
  • Presentation and instruction skills
  • Giving and receiving feedback
  • Blended learning and the use of technology

Evaluating Training and Development

  • Purpose of evaluation
  • Kirkpatrick; Gagne; Holton, Bates, Ruona; Anderson theories and applications
  • Value of learning
  • Evaluation tools and processes
  • Barriers to evaluation

Professionalism and Ethics

  • Definition of ethics
  • Philosophical bases
  • Equality and diversity
  • Professionalism and professional practice
  • Relations, integrity and honesty
  • Continuing professional development

External and Internal Context

  • External and internal context
  • ICT developments
  • Barriers, inhibitors and facilitators of training and development

Themes and the Future

  • Significant themes and speculation for the future

Recommended Reading

Main Text:

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Designing, Delivering and Evaluating L&D: Essentials for Practice, 2014, J. Stewart & P. Cureton, McGraw-Hill Education.

Indicative Text:

Alternative Text and Further Reading: