Institute of Commercial Management | Qualification Subject

Retail Operations & Operations Management

Main Topics of Study

Main Topics of Study:

  • The nature of retail operations and management
  • The role of the retail buyer
  • Chains of distribution and physical distribution
  • Stock and order systems
  • Location strategy
  • Merchandising and point of sale strategies
  • Maintaining optimum stock levels
  • Shrinkage
  • I.T. and retail operations
  • International operations
  • Operations from independents to major chains
  • The different aspects of Retail Operations Management

Recommended Reading

Main Text:

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Fernie, Fernie & Moore (2003) Principles of Retailing, Butterworth-Heinemann

Indicative Text:

Alternative Text and Further Reading: