Logistics & Supply Chain Management

Main Topics of Study:

Logistics and the Supply Chain

  • Definitions
  • Structuring
  • Material and information flow
  • Competing through logistics
  • Supply chain strategies

Serving the customer

  • Customer service
  • Customer service as a link between logistics and marketing
  • Customer service and customer retention
  • Setting customer service priorities

Value and Logistics Costs

  • Sources of value
  • Representing logistics costs
  • Activity based costing
  • Balanced measurement portfolio
  • Supply chain operations reference model

Managing logistics internationally

  • Drivers and logistics implications of internationalisation
  • Trend towards internationalisation
  • Challenge of international logistics and location
  • Organising for international logistics
  • General tendencies

Managing the lead time frontier

  • Role of time in competitive advantage
  • P:D ratios and lead time
  • Time based mapping
  • Managing timeliness in the logistics pipeline
  • Method for implementing time based practices

Just-In-Time and Lean thinking

  • Just-in-time
  • Lean thinking
  • Vendor managed inventory
  • Quick response

The Agile supply chain

  • Market winners and qualifiers
  • Agile practices

Managing the supply chain

  • Collaboration in the supply chain
  • Efficient consumer response
  • Collaborative planning
  • Forecasting and replenishment
  • Managing supply chain relationships
  • Framework for managing the supply chain

Partnerships in the supply chain

  • Choosing the right partnership
  • Partnerships in the supply chain
  • Supply-based rationalisation
  • Supplier networks
  • Supplier development
  • Implementing partnerships

Logistics future challenge

  • New supply chain environment
  • Key management challenges
  • Role of the internet
  • Implementation issues