Employee Relations

Main Topics of Study:

Introduction

  • The influential manager
  • Employee relations activities

An Overview

  • Employers’ interests in the labour market
  • Employer/employee common interests
  • Processes
  • Agreements, rules and regulations
  • Bargaining power and management behaviour
  • Skills

Parties, Processes, Outcomes and Content

  • The corporate environment
  • Economic management
  • The state as law maker
  • The technology impact
  • Balance of bargaining power

Employee Relations Institutions

  • Employers’ organisations
  • Trade Unions
  • Third party intervention

Employee Relations Strategies and Policies

  • Defining strategy
  • Defining policy
  • Management style
  • Management and Trade Unions

Employee Involvement and Participation

  • The aims of involvement and participation
  • The objectives of involvement and participation
  • Involvement and participation mechanisms
  • Communication and briefing systems
  • Task and work group involvement
  • Financial participation
  • Representative participation

Managing Employee Relations

  • Purpose of negotiation
  • Negotiating situations
  • Industrial negotiations and commercial negotiations
  • Bargaining
  • Stages in the negotiation process
  • Negotiation outcomes
  • Skills required

Disciplinary Matters

  • Origins of procedures
  • Current legal position
  • Disciplinary procedures
  • Rules and issues
  • Misconduct
  • Capability
  • Appeals

Grievance

  • Definitions of grievance
  • Grievance take up
  • Procedures
  • Managing grievances
  • Resolving issues of grievance

Bargaining with Employees

  • Definitions of bargaining
  • Preparation and aims
  • Presentation of proposals
  • Common ground

Redundancy Situations

  • Redundancy and management of change
  • Policies and procedures
  • The legal framework
  • Post redundancy