ICM is pleased to be able to provide our learners with free eLearning training courses. Over the coming months we will add additional courses which we hope will become an invaluable source for your continued development.

Writing a CV

If you want a good job, you need a good CV – it’s as simple as that. With a poorly written CV and cover letter you’ll always struggle to get an interview.

Job markets are always competitive, so employers will discard your CV if it contains even the smallest of mistakes. This can all make writing a CV a daunting task. What should you say? How should you say it? And what should you include in the accompanying cover letter?

Learners that want to make a great first impression need to take this course. They’ll gain valuable insight into what employers want to see and avoid the common mistakes so many people make. With the right knowledge and good planning, writing a persuasive cover letter and professional CV is easier than you think.

Business Management & Administration

The Business Management & Administration unit covers a range of studies to help you understand people in the workplace. It examines the concept of management within the global business environment.

The unit prepares students for likely future roles as managers. It will encourage you to use knowledge and experience gained in other units by considering competing management perspectives. You will be considering the contributions you might make as an individual within the management process and to explore your skills as a potential manager. The unit touches on practical, moral and ethical dimensions of the management role. It also examines key problems and dilemmas that arise for stakeholders in modern organisations.

The unit is divided into 12 sections. Sections 1 – 4 are below. The remainder of the sections (5 – 12) will be uploaded over the coming weeks.

Section 1 – Background to Business Administration


Section 2 – Features of Organisations


Section 3 – The Structure of Business Enterprises


Section 4 – Production