Frequently Asked Questions

  • What are the exam closing dates?

  • Can I have a list of ICM centres?

    ICM operates in more than 100 countries around the world, offering a wide range of business-related courses.
    To find your nearest centre, simply fill out the online Find an ICM-approved Teaching Centre form and you will be emailed a list of centres near you.
    Please note: Some ICM-approved Teaching Centres specialise in particular subject areas and not all ICM Centres will necessarily offer tuition for every ICM course programme. Please contact the Centre directly to confirm course status.

  • When will I receive my results?

    It can take up to 12 weeks to mark, moderate and process your answer scripts from the date they are received by ICM.

  • By what date must I submit my exam entry form?

    Examination closing dates appear on this website. Your entry forms and fees should be sent to reach us no later than eight weeks before the date of the first examination you wish to enter for.
    When submitting an Exam Entry Form to ICM, Students must also fully complete the Academic History Form and print and attach all relevant copies of qualifications and references.
    ICM will not accept Academic History details by email or fax.

  • What is the equivalency of ICM qualifications?

    ICM courses can provide students with access to a number of levels of a degree programme – view ICM’s Qualifications Equivalency Table to find out more.
    Every year, ICM graduates gain entry into universities in North America, the UK, the Republic of Ireland, Western Europe, the Far East, South East Asia and Australasia. For those wishing to study in the UK there are more than 100 different institutions to which they can apply. For the student, the choice of institution and the preferred country of study is wide and varied.
    Read more about progression routes for ICM students.

  • What is the credit value of my qualification?

    ICM qualifications involve completion of a number of units. Each unit is generally worth 20 credits. Thus, a qualification such as the ICM Certificate in Business Studies contains four units and is therefore worth 80 credits.
    Note that In the European Qualifications Framework the credits (called ECTS) are halved. Eg 20 UK credits = 10 ECTS.

  • What level is my qualification?

    The UK National Qualifications Framework (NQF consists of 9 levels (Including “Entry” level, level 1, 2, up to level 9)
    ICM qualifications are generally levelled as follows:-
    – ICM Certificate = NQF level 4
    – ICM Diploma = NQF level 5
    – ICM Advanced Diploma = NQF level 6
    – ICM Graduate Diploma = NQF level 6
    – ICM Postgraduate Diploma = NQF level 7
    In most cases, the NQF levels correspond to the European Qualification Framework (EQF) levels. Other national bodies have defined different levels, eg the Irish (NFQ)and Scottish (SCQF) frameworks are different and you should refer direct to their website for further details.
    Also refer to : What is the equivalency of ICM qualifications?

  • Who recognises ICM Awards?

    ICM enjoys global brand recognition based on consistently high examination standards. The Awards are recognised and accepted by universities and employers around the world.

  • How do I register as a student?

    All Professional and Single Subject candidates are required to become Registered Student Members.
    Registration and Examination Entry forms are only available from your ICM Approved Centre. Please contact them for further information.

  • Where can I study?

    You can study at any ICM Approved Centre. ICM Approved Centres must display a current certificate in the school. Ask to see it.
    To find an ICM Approved Centre near you please use our Contact Form.

  • How long has ICM been operating?

    The Institute of Commercial Management was founded by Dr Alistair Somerville Ford in 1979. For more than 30 years it has offered practical and progressive programmes of study coupled with unique membership opportunities to both students and business professionals.

  • Who is in charge of ICM?

    The President is Dr Alistair Somerville Ford and the Chairman and Chief Executive is Adair Somerville Ford.

  • Do you supply model answers?

    We don’t, for a number of reasons. Firstly, all questions are based on a set text and the text will contain all of the information you will need. Secondly, with examinations being held four times each year, in up to 200 subject areas, it would be almost impossible to produce 6,400 answers each year!
    However, past papers, for your revision purposes, are available here.

  • Can I claim any subject exemptions?

    It is possible, if you hold any recognised Award from another recognised Professional or Examining Board. Subject exemptions are granted on a subject-for-subject basis.

    Please note that exemptions may not be applied for on Single Subject examinations, or from subjects which have already been undertaken on an examinations basis with ICM. If students consider themselves eligible for exemptions, all the appropriate supporting documentary evidence including the syllabi and certified copies of your certificates must be forwarded to ICM for presentation to the Exemptions Committee. Any exemptions which may be granted will be subject to students first registering as a Professional student and undertaking the remaining subjects of the course on an examination basis.

    The Exemptions Committee would require the following documentation before processing an application from you:

    • An ICM Exemption Form – available from your ICM Approved Centre
    • The Exemption Form is located on the reverse of the Examination Entry Form for the relevant course
    • Certified copies of certificates
    • A copy of syllabi for the Award you hold
    • Full name and postal address
    • Name & address of the ICM Approved Centre at which you are studying

    Upon receipt of your exemption application, your request would be assessed. As soon as the Exemptions Committee have made a decision, you will be advised in writing. You should always enclose a covering letter with your documentation and ensure that you have provided us with your current postal address.

  • Where do I obtain exam entry forms?

    Exam entry forms can be obtained from your Teaching Centre.
    When submitting an Exam Entry Form to ICM, Students must also fully complete the Academic History Form and print and attach all relevant copies of qualifications and references.
    ICM will not accept Academic History details by email or fax.

  • How do I pay my fees?

    For information on how to pay, please see Payment Methods.

  • Where can I obtain examination past papers, course outlines and syllabuses?

    Examination past papers, course outlines and course syllabuses can be downloaded directly from the ICM website and can be found using the links below:
    Examination past papers
    Course outlines
    Course syllabuses

  • Where can I obtain recommended textbooks for a subject?

    Each ICM course comes with a list of recommended reading texts. Consult your course notes or ICM-approved Teaching Centre for further details.
    If you can’t buy them locally, you can order them from ICM. The title of each main set text is shown on the subject syllabus. To order books from ICM, email Ron Saunders at:

  • How do I contact ICM?

    Telephone: +44 (0) 1202 490 555
    Institute of Commercial Management
    ICM House
    Yeoman Road
    BH24 3FA
    More ICM contact information

  • Can I get my exam results online?

    ICM does not post students’ exam results online. It can take up to 12 weeks to mark, moderate and process your answer scripts from the date they are received by ICM.
    Your result documentation will be sent to your ICM Approved Centre for your collection.

  • How much are the fees?

    Please refer to our Fees page for the current fees.

  • Can I defer my examination to another exam series? / Deferrals?

    There is a fee per subject should you wish to defer your examinations to another series. If you are unable to undertake your examinations, it is essential you advise ICM before the appropriate examination date, otherwise the full standard entry fee (or appropriate fee relating to the level of the course you are studying) will be applicable. Should you be deferring through ill health, you will need to attach a copy of your medical certificate to the new entry form. Please note you may only defer examinations on one occasion and thereafter you will need to pay the full entry fee relating to the course for which you are entered. (Please refer to our Fees page for the current deferral fees.)

  • How do I obtain a replacement certificate?

    Replacement certificates are available for a fee. The current fee can be found on our Student Pages here…. Please forward your request including your Student Registration Number, your payment of the appropriate fee, your current postal address and indicate which certificate is required to:

  • Examination grades

    Grade A – Distinction 70% and above
    Grade B – Credit 60% to 69%
    Grade C – Pass 50% to 59%
    Grade D – Marginal Pass 40% to 49%
    Grade F – Fail 39% and under

    Should students re-sit any examination to improve their previous grade, please be advised that the latest grade obtained will stand.

  • What subjects are not available to be undertaken as Single Subject Diplomas?

    The following subjects are not available to be undertaken as Single Subject Diplomas and can only be undertaken as part of a Professional Course.

    Post Graduate Diploma in Management subjects:

    • Financial Decision Making (Assignment & Examination)
    • Management of Change (Assignment & Examination)
    • Operations Management
    • People in Organisations
    • International Marketing Strategy
    • Contemporary Strategic Management

    Graduate Diploma in Business Management subject:

    • Management Project

    Graduate Diploma in Commercial Management subject:

    • Commercial Management Project

    Diploma in Professional Computing & Information Processing subject:

    • Programming Project

    Advanced Diploma in Professional Computing & Information Processing subject:

    • Feasibility Study

    Graduate Diploma in Tourism Management programme subjects:

    • Tourism Management Project

    Graduate Diploma in Accounting & Finance:

    • Advanced Accounting Project
    • Capital & Investment
    • Corporate Governance & Ethics
    • Regulatory Framework