Institute of Commercial Management | Qualification Subject

Operations Management

ICM Professional Diploma Unit

This is not available as a Single Subject. This is a Post Graduate Diploma in Management subject.

Main Topics of Study:

  • Operations and global competitiveness
  • (Operations strategy, global competition, knowledge management, strategy formulation and implementation)
  • Planning and control
  • (Forecasting, Enterprise planning, Quality issues)
  • Supply chain management
  • (Definition, strategy, design, role of technology)
  • Project management
  • (Defining, Planning, project scheduling, control)
  • Improvement
  • (Critical factors, improvement, total quality management )

Example Candidate Response Booklet

Example Candidate Response (ECR) Booklets are a source of crucial information for Centres and Candidates as they use real candidate responses. We ask Senior Examiners to comment on five or more responses in terms of why the mark was awarded with commentary about how to improve the answer (if necessary).

Recommended Reading

Main Text:

Operations Management (7th edition), by Professor Nigel Slack, Dr. Alistair Brandon-Jones & Professor Robert Johnson

Indicative Text:

Alternative Text and Further Reading:

Operations & Process Management, S. Slack, S. Chambers, R. Johnson, & A. Betts, (2012)

Operations Management for MBA’s, 3rd Edition, J. Meredith, S. Shafer, (2006) John Wiley & Sons