Established as a charity for global outreach in 1979, the Institute of Commercial Management (ICM) is the leading professional body for commercial and business development staff. ICM provides a wide range of professional qualifications in business, management and related vocational areas. Our programmes are designed to address and respond to the training needs as well as the personal development of learners, whether entering or continuing to work within the wide and varied commercial sector. ICM exhibits best practice in responding to the academic and vocational needs of learners by regular liaison and structured feedback mechanisms, thereby ensuring that we stay in touch with the needs of Centres and learners. We strive to implement rigour in the award of credit, inclusive in assessment and examination, accuracy and efficiency in the certification of all our learners undertaking business, management and related vocational education programmes.
What We Do
What We Want
At ICM, we continually engage with our learners and Approved Centres. If you are an existing learner or Approved Centre, we would appreciate you taking a moment to give us your feedback, using the appropriate survey below, by 31st January 2018.
- ICM Learner Satisfaction Questionnaire
- ICM Centre Satisfaction Survey
- ICM 2017 Quality Assurance Questionnaire
Thank you. Your feedback is very important to us.