Human Resource Management in the Public Sector - Main Topics of Study

Part A: Human Resources Management in Context

Human Resource Management in a Dynamic Environment

  • Economic changes
  • Social and cultural changes
  • Technological changes
  • Legal environment
  • Privatisation and contracting out services
  • New public service
  • Strategic human resources management

Strategic Human Resources Management and Planning

  • Strategic planning
  • Strategic human resources management
  • Human resources planning
  • Strategic human resources management
  • Problems and implications of strategic human resources management
  • Changing role of human resources management
  • SHRM audit
  • Human resources information systems
  • HR benchmarking and return on investment

Strategic Human Resources Management and Technology

  • Information systems technology
  • Organisational change
  • Types of information systems
  • Information systems design
  • Information technology resource policies
  • Human resources information systems
  • Strategic human resources management

Equal Employment Opportunity

  • Laws
  • Proving employment discrimination
  • Affirmative action

Valuing a Diverse Workforce

  • Glass ceilings
  • Why diversity is important
  • Equal employment opportunity
  • Compliance with laws and managing diversity
  • Human resources implications for managing diversity
  • Sexual harassment
  • Sexual orientation
  • Employer liability

Volunteers in the Public and Non-profit Sectors

  • Use of volunteers
  • Volunteer motivation
  • Recruitment
  • Pre-recruitment process
  • Managing volunteers
  • Orientation and training
  • Volunteer recognition
  • Evaluation
  • Governing boards

Part B: Methods and Functions of Human Resources Management in the Public Sector

Job Analysis

  • Legal significance of job analysis data
  • Job analysis information and methods
  • Designing a job analysis programme
  • Strategic job analysis
  • Job analysis techniques

Recruitment Selection

  • Recruitment
  • Screening applicants
  • Psychometric terms and concepts
  • New directions
  • Executive and managerial recruitment and selection

Performance Management

  • Developing an evaluation programme
  • Rater training
  • Who should rate
  • Executive evaluation
  • Documentation
  • Evaluation review
  • Ethical issues in performance appraisal
  • Performance appraisal techniques
  • Alternative performance management techniques


  • Equity
  • Compression
  • Grade creep
  • Pay differentials
  • Executive compensation and benefits


  • Required benefits
  • Discretionary benefits

Training and Development

  • Needs assessment
  • Developing training objectives
  • Developing the curriculum
  • Delivering training
  • Evaluating training
  • Career development
  • Managerial and executive development

Collective Bargaining in the Public and Non-profit Sectors

  • History of private sector collective bargaining
  • Collective bargaining in non-profit organisations
  • National and local organisations
  • Concepts and practices of collective bargaining
  • Public sector distinctions
  • Non-profit sector distinctions
  • Privatisation of public services


Recommended Reading

Main Text:

Human Resource Management for Public and Nonprofit Organizations, Joan E Pynes (Jossey Bass Wiley, 1997, ISBN 0787908088)